For Learners

Course Key Facts

Course: Hospitality
Study Period: 5-6 days
Qualification: Hospitality: Food and Beverage Service


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What’s In It For You?

  • Start a career in an industry you’re genuinely interested in.
  • Develop skills and confidence with the support of our assessors to find employment in a variety of industries.
  • Earn great money once you start working.
  • Career progression – this is the start point of your new career.
  • The chance to find immediate employment through our partnerships with local organisations.

Why Use TSL?

Unlike the majority of other training providers who offer the Hospitality course, ours is most beneficial for you.

What sets us apart from other organisations is the fact that we have such a high standard of assessors working within our organisation. They are industry experts who will provide exceptional information; advice and guidance to ensure you successfully complete the course.

We are flexible, approachable and will support every step of your training journey, preparing you for employment. Our assessors will be on hand to ensure you’re working at your highest possible standards

Another reason as to why TSL are the right choice for you is our commitment to helping you find employment once you’ve completed the course. From our partnership with a variety of organisations within this industry, we often have hundreds of job vacancies we can put you forward for.

Course Overview

At Training Strategies our Hospitality course allows individuals to develop knowledge, gain experience and qualify to work in an industry that is always growing and seeking new staff. It is ideal if you want to start your first job in the hospitality industry.

Our high quality pre-employment course exceeds industry standards and develops learners’ skills and understanding in a range of areas around the hospitality field, including: how to work effectively as part of a team, how to keep the customer at the heart of everything you do and how to maintain a safe, hygienic and secure working environment.

Course Content

The Hospitality course runs over a 5-6 day period and is divided into 4 compulsory components:

  • Understanding the different sectors of the catering and hospitality industry.
  • How to provide customer service in line with organisational procedures.
  • How to effectively deal with customer queries, complaints and problems.
  • Communicating in a work environment.
  • Knowledge of health and safety procedures.
  • Identifying hazards in the workplace.
  • Communicating in a work environment.
  • Delivery of effective customer service.
  • Self-assessment.
  • Career progression.
  • Working well in a team.
  • Delivery of quality Customer Service.
  • Understanding the importance of keeping food safe.
  • Taking personal responsibility for food safety.
  • The importance of personal hygiene.
  • Understanding the importance of keeping the work areas clean and hygienic.
  • Additional units can be tailored to individual business needs and requirements.

Assessment Process

The assessment process for this course includes:

  • Portfolio (completed during the course).
  • A multiple-choice examination (on the final day of the course).

We know how stressful assessments and examinations can be, but there is no need to panic. Our experts will be on hand to provide information, advice and guidance throughout the entire training process ensuring you’re fully prepared and completing work to the best possible standard.

Here are some numbers we’re proud of:


of our learners have completed their training and achieved the course qualification.


of these learners were later helped into employment with the support Training Strategies.

Don’t Miss Out!

We’re securing the funding to cover all costs, training and developing your skills to ensure you’re at the highest possible working standard and even putting you in touch with our partner organisations to find employment.

All you need to do is attend …
We’ll help with everything else!

Frequently Asked Questions

Here’s what sets TSL apart from other training providers:

  1. Our expert assessors will guarantee you have the vital knowledge, skills and experience to succeed in a variety of hospitality based roles once you’ve completed the course under our guidance.
  2. Our involvement doesn’t stop there. We often have hundreds of vacancies wanting to be filled with our partner organisations.

It’s easy. You can either book online by entering your details below or call our team of experts on 0151 705 6799.

From a short phone conversation, our advisors will ask a few questions to guide you through the entire sign up process and establish if you’re eligible to complete the course and receive full funding.

It is within a maximum of 4 weeks that our learners receive their exam results and certificates if successful.

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