Training Strategies 
| Course: | Business Administration |
| Study Period: | 12+ Months |
| Highfield Level 2 Diploma in Business Administration (Framework) | |
| Highfield Level 3 Diploma in Business Administration (Framework) | |
| Highfield Level 3 Diploma in Business Adminstrator (Standard) |
Course Key Facts
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Our Process
- Our experts will guide you through the entire process – beginning by addressing any skills gaps within your business that our Ofsted accredited training programmes can fill.
- As apprenticeships are work-based programmes, we will liaise with you to guide your employee to a training course that is appropriate and relevant to their current job role and business level.
- 80% of the course will be completed on the job, putting your employees’ newly developed skills into practice from the offset. For the remaining 20%, apprentices complete off-the-job training, which includes: online learning, training and shadowing delivered by the employer, industry visits and time spent writing and completing assessments.
- Our highly skilled coaches will provide constant support and guidance during the apprenticeship, ensuring your employee is confident and comfortable at all times.
- Depending on the course being completed and the industry in which you’re working, your candidate may also complete free Functional Skills English and Maths courses to increase confidence and knowledge.
- As part of the apprenticeship programme, candidates may be required to complete an End-point Assessment (EPA) carried out by an independent organisation, which tests everything they have covered during the course.
- Once the training programme is complete, your employee will achieve their qualification and receive their course certificates.
- Depending on the level your employee has completed, they may be able to progress on to higher levels of the programme.
THE ADVANTAGES OF APPRENTICESHIPS - HERE'S WHAT'S IN IT FOR YOUR ORGANISATION
- Training for all levels of the organisation:
We can revolutionise your organisation by training your employees at all business stages, from entry level to senior management; our training ensures everybody is able to fulfil their role more effectively.
- Save Money:
- 95% fully funded courses.
- Spread your 5% cost over 5 months to offset major expenses.
- Investing in Your Future Growth:
Investing in employee training ensures they are committed to the business and building a future within the organisation.
- Filling Those Skills Gaps:
Our flexible approach ensures we can help your business address any skills gaps and make sure they are filled.
- On-the-job Training:
On-the-job accredited training minimises disruptions of studying on employees’ day-to-day workload.
Course Overview
The Level 2 Diploma in Business Administration is aimed at apprentices working within a business and administration job role who wish to develop their industry knowledge and skills in a variety of work sectors.
In order to complete the apprenticeship and achieve your qualification, you must achieve a minimum of 45 credits from the following:
• All units within Mandatory Group A (totalling 21 credits)
• A minimum of 14 credits from Optional Group B
• A maximum of 10 credits from Optional Group C
• A maximum of 6 credits from Optional Group D
This apprenticeship, the Level 3 Diploma in Business Administration, is aimed at those working in a senior business administration role. The course develops a greater working knowledge and understanding across a range of administrative practices, e.g. managing information.
To achieve your qualification in this apprenticeship, you must achieve a minimum of 58 credits from the following:
• All units within Mandatory Group A (totalling 27 credits).
• A minimum of 13 credits from Optional Group B.
• A maximum of 10 credits from Optional Group C.
• A maximum of 8 credits from Optional Group D.
The Operations / Departmental Manager apprenticeship is an integrated programme of knowledge and skills acquisition, developed alongside core behaviours expected of a competence worker operating in a regulated field. The award of the apprenticeship certificate will signify a recognition of competence in a management role.
This apprenticeship has been designed to provide access to development opportunities for as far wide a range of individuals as possible. This includes individuals who are at the start of their career and who wish to take their first steps into professional management, as well those who may already have developed practical experience but who wish to develop their theoretical understanding of management skills.
Standard Breakdown
On Programme
• Diploma:
An industry relevant qualification is awarded upon successful completion.
• Project (from month 9 on programme):
Apprentices are required to complete a project that covers a process they have improved and developed a greater understanding of or a specific project topic selected by their employer.
• Portfolio:
With the support of their assessors, apprentices are required to complete a portfolio of evidence to demonstrate their understanding of the theoretical practices of the qualification.
• Functional Skills:
Where a business administrator has not already achieved Level 2 English and Maths Functional Skills, they must do so before taking the End Point Assessment (EPA).
To progress to Gateway, apprentices’ must complete all aspects of On Programme.
Gateway
In order to prepare the apprentice for their EPA we:
• Plan EPA – timescale, dates, information etc.
• Preparation and delivery of mock interview and presentation.
• Complete mock knowledge tests.
To keep the process in line with the final EPA, our practice assessments are carried out by another member of our assessing team so there is no assessor/apprentice connection already established.
The Operations / Departmental Manager apprenticeship is an integrated programme of knowledge and skills acquisition, developed alongside core behaviours expected of a competence worker operating in a regulated field. The award of the apprenticeship certificate will signify a recognition of competence in a management role.
This apprenticeship has been designed to provide access to development opportunities for as far wide a range of individuals as possible. This includes individuals who are at the start of their career and who wish to take their first steps into professional management, as well those who may already have developed practical experience but who wish to develop their theoretical understanding of management skills.
Standard Breakdown
On Programme
• Diploma:
An industry relevant qualification is awarded upon successful completion.
• Project (from month 9 on programme):
Apprentices are required to complete a project that covers a process they have improved and developed a greater understanding of or a specific project topic selected by their employer.
• Portfolio:
With the support of their assessors, apprentices are required to complete a portfolio of evidence to demonstrate their understanding of the theoretical practices of the qualification.
• Functional Skills:
Where a business administrator has not already achieved Level 2 English and Maths Functional Skills, they must do so before taking the End Point Assessment (EPA).
To progress to Gateway, apprentices’ must complete all aspects of On Programme.
Gateway
In order to prepare the apprentice for their EPA we:
• Plan EPA – timescale, dates, information etc.
• Preparation and delivery of mock interview and presentation.
• Complete mock knowledge tests.
To keep the process in line with the final EPA, our practice assessments are carried out by another member of our assessing team so there is no assessor/apprentice connection already established.
Assessment Process
This apprenticeship is assessed through the work completed during the course and submitted to the assessor in apprentices’ portfolio. In order to achieve their qualification, apprentices must demonstrate that you have met the required assessment criteria.
This apprenticeship is assessed through the work completed during the course and submitted to the assessor in apprentices’ portfolio. In order to achieve their qualification, apprentices must demonstrate that you have met the required assessment criteria.
End Point Assessment (EPA)
• Knowledge Test – 60 questions over a one-hour assessment period.
• Interview – this interview, which lasts approximately 30-45 minutes, is an opportunity for apprentices to demonstrate the skills, knowledge and behaviours they have developed from across the standard. As well as answering questions asked by the EPA assessor, apprentices will also showcase the portfolio of work they have previously completed during On Programme.
• Project Presentation – Apprentices are given a maximum of 15 minutes to present their project and outline the methods employed to ensure it was successful; after such, there is a Q&A with the assessor, which lasts for a maximum of 15 minutes.
All aspects of the assessment strategy must be successfully completed to achieve certification.